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Resources for landlords and tenants available here.
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At The Landlord Association, we believe that a well-functioning rental sector depends on balance, transparency, and mutual understanding. That’s why we are committed to empowering both landlords and tenants with the tools, knowledge, and legal guidance they need to navigate tenancies confidently and lawfully.
We do not take sides. Instead, we provide impartial support rooted in statute, contract law, and fair housing principles—ensuring both parties understand their rights and obligations from the outset. Whether it’s offering legal insight into Section 11 repair responsibilities, clarifying deposit protection rules, or guiding tenants through disrepair complaints, our goal is to promote compliance, resolution, and accountability.
By equipping landlords with up-to-date legal standards and helping tenants understand their protections under law, we foster a rental environment built on respect and cooperation. Empowerment, in our view, isn’t about advantage—it’s about enabling informed decisions and lawful action.
Together, through shared understanding and access to impartial advice, landlords and tenants can achieve stronger, more sustainable tenancies—and contribute to a rental market that works for everyone.
Sarah Tomlinson, Senior Lettings Manager, Oak & Rowe Property Services, Abbey Wood, London
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We were completely lost trying to deal with an unresponsive landlord and unfair deductions, but The Landlord Association stepped in with clear advice and solid guidance. Their support gave us the confidence to challenge things properly—and we ended up getting a fair outcome. We wouldn’t hesitate to recommend them to anyone in a similar situation.
As long-term tenants, we’ve had our fair share of ups and downs. When a dispute arose with our deposit, The Landlord Association offered straightforward, practical help that made all the difference. The process was smooth and stress-free thanks to their expertise. Honestly, we’re grateful they exist—it’s a fantastic service.
I wasn’t expecting much when I reached out for advice, but TLA genuinely surprised me. Their team was professional, friendly, and on the ball—helping me through the small claims process without all the usual jargon. It’s rare to find support that actually feels supportive, but they nailed it. Highly recommended.
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